Frequently Asked Questions
Are the products made of natural jute?
Yes, all the products are made of natural jute.
Can I change my Order?
That depends on whether or not it has been shipped yet. Please message us on WhatsApp at +91 9432064952
How do I cancel my Order?
Just reach out to us here and we’ll cancel that as long as it hasn’t been fulfilled. If this is an urgent request please message us on WhatsApp at +91 9432064952
What payment method can I use?
We accept PayPal. We don’t take money orders or cheques.
How long will my order take to reach me?
You receive your order within 30 business days from the date of ordering.
What are your office hours?
Our office is open from 9am – 5pm Indian Standard Time. Our office and warehouse are closed on the weekends and all major holidays. The best way to contact us is by WhatsApp at +91 9432064952
How do I know if my order went through?
Once your order has been submitted, you will receive an order confirmation through your email. Please keep this confirmation for your records. This email should arrive within a couple minutes of you placing your order. If you do not receive this within an hour, please message us on WhatsApp at +91 9432064952